No, we do not offer installation services. We recommend consulting a licensed electrician for installation.
10w COB Long Run LED Strip Light - 24v - IP20
- Supplied in custom lengths or 50m reel.
- Charged per 500mm and comes complete with professionally soldered tails.
Installation:
- LED Strip light must be installed on aluminium heat sink or aluminium channel.
- Use only with a compatible 12V DC or 24V DC constant-voltage LED driver with adequate allowance of load. Warranty does not cover damage caused by connection to batteries, vehicles, solar panels, alternators, or other unregulated DC power sources.
- LED Strip must not exceed the maximum run length specified in product details.
- Do not bend, twist or strongly pull LED strip during installation.
- LED Strip must not be installed in wet areas, and locations where water can be accumulated.
Warranty:
- 3 Year Residential Warranty: If used less than 8 hours per day.
- 1 Year Residential Warranty: If used for more than 8 hours per day.
- 1 Year Commercial Warranty.
Please note:
- All LED Strips are tested and carefully packed before dispatch.
- If products are defective during warranty period, they will be replaced under warranty terms.
- Vencha is not responsible for any additional expenses such as transport, access equipment and installation fees.
- Warranty does not cover damage caused by connection to batteries, vehicles, solar panels, alternators, or other unregulated DC power sources.
Returns:
- LED Strip supplied in custom lengths cannot be returned.
- LED Strip supplied in 50m Reels can be accepted but may incur restocking fees.
FAQs
Do you provide installation services?
Do you offer price matching?
Yes! If you find a better price from a store based in Australia, we’ll beat it by 5%.
Do you provide lighting solutions for commercial spaces?
Yes, we offer a range of lighting products suitable for commercial applications, including LED highbays, panel lighting, and emergency lights.
How can I contact customer support?
You can contact us via email or phone. Please refer to the "Contact Us" section on our website for details.
How will my order be sent?
Our primary method of shipping is Australia Post Should the items being dispatched be unable to be sent by our primary method we will use an alternate reputable international freight company.
When will my order be dispatched?
Orders are typically dispatched from the warehouse within 3–4 business days after order confirmation. You will receive a tracking number as soon as your order is shipped.